NEW BERLIN, WI –
September 28, 2010 - Hosted VoIP is quickly
expanding its footprint in the small to mid-sized business (SMB)
marketplace because it dramatically improves an organization’s
profitability, reduces its risk and adds an unmatched level of
flexibility to its current operations. In layman’s terms, hosted VoIP is a
solution which enables businesses to utilize their Internet bandwidth
to handle their communications needs, rather than forcing businesses to rely on traditional
solutions, such as PBX hardware TDM switch that reside on site.
According to a report by AMI Partners, “Hosted VoIP in the
North American SMB market is projected to expand from 2%
market penetration to over 30% by 2014.” Adoption rates are keeping
pace with these aggressive growth projections and these can be
explained by five key reasons:
Cost Structure
In today’s unforgiving economic environment, business
owners are being forced to reexamine their expenses to see
what can be eliminated, minimized, or streamlined. The fundamental
reason that businesses are adopting hosted VoIP technology is because
of the profound effects it has on the bottom line. Since, hosted VoIP is
able to “piggyback” phone usage on top of Internet bandwidth,
SMBs are able to enjoy substantial upfront cost savings, as well as
recurring savings when they implement hosted VoIP. The
reason for this is because businesses don’t need to buy
expensive systems or hardware anymore, instead they’re just
purchasing individual VoIP handsets. Instead of purchasing
hardware products, (PBX systems, desk phones, new cables, etc.)
businesses are receiving softwarecentric value (Connectivity, Call
Tracking and Reporting, Voice-totext transcription, softphones, etc.).
This means that a new phone system is no longer a capital
expenditure, but it’s simply a lower level operating expense. Plus, the
ongoing costs associated with hosted VoIP fluctuates as a
function of demand. It Puts Your Communications on
Auto-Pilot… For an SMB, resources are
scarce. Businesses don’t have the time, nor the resources to spend
dozens of hours training or supporting employees with new
technology. Instead of learning how to program button commands
or memorizing extensions, hosted VoIP requires the most minimal
levels of supervision possible and can be remotely handled by the
unified communications partner. Since it’s run off a simple web
interface, businesses don’t need extra IT staff to manage their
communications. With most providers it takes about five
minutes for someone to explain how you use the interface, and
you’ll probably end up figuring it out for yourself before they even
finish talking. One person can manage all the features, add users
and subtract users, so the IT department can focus on fulfilling
its other duties. Not only does hosted VoIP free-up labor hours,
but since it’s web-based, it can update itself and keep pace with the
ever-changing demands of today’s business environment.
Business Continuity
Power outages and natural disasters are threats facing all
businesses but hosted VoIP provides a way for organizations to
minimize the negative impacts associated with these occurrence.
Businesses are attracted to hosted VoIP’s ability to handle these
situations smoothly. The box that runs an SMB’s communications
system is off-premise in a secure location, and is backed up several
times over. What this ultimately means for organizations is that in
the event of a disaster, the business can continue to operate just as if
nothing had happened.
Scalability
In today’s world, business owners are expected to know
what’s around every corner and they can’t afford to be locked into
inflexible technology. Hosted VoIP enables businesses to
neutralize the risk of the volatile economy. Where traditional phone
systems are affixed to a certain number of employees, hosted VoIP
can provide organizations with the flexibility they need to survive.
Whether scaling up, or scaling down, the costs of adjusting your
communications infrastructure to
meet your needs are miniscule.
Freedom
Emergent businesses in the SMB marketplace are using remote
applications to enhance their productivity, whether they’re in the
office or not. Technology such as softphones enable organizations to
work from any location, at any time and still preserve the same levels of
professionalism exhibited by the largest companies in the market.
Hosted VoIP is an absolutely powerful technology that is driving
profitability and improving employee productivity, while
providing companies with a unique competitive advantage. In today’s
rapidly changing business environment, organizations need to
be agile and they cannot afford to be held hostage by static, on
premise technology. Hosted VoIP gives business owners the freedom
to adopt the latest in communications technology and
the peace of mind that it automatically happens.
ABOUT PHONES PLUS, INC.
Since 1981, Phones Plus has committed to establishing lasting
business relationships with our clients. Phones Plus offers
innovative voice, video, and data networking solutions that increase
our clients’ profitability and gives them a competitive advantage in
their marketplace. Phones Plus recognizes the
critical need for a communications company that combines leading
technology with top-quality service and support.
Our mission is to provide exceptional value through managed
services that eliminate technological obsolescence, ensure
a fixed cost for our business partners, and maximize the profits,
productivity, image, and competitive advantage of those
partners. Highly trained and motivated professionals give you
measurable results.
Thursday, September 30, 2010
Thursday, September 2, 2010
If You’re Dialing a 1 or a 9 Before You Make a Phone Call, Something’s Wrong…
Thomas Sodemann of Phones Plus Explains How SIP is Sweeping
the Industry Off Its Feet…
NEW BERLIN, WI – August 31, 2010 – Recent developments in technology have rapidly changed the way companies are communicating to their employees, customers and business partners. How can you tell? Try dialing an outside line beginning with the area code or the number first. Those calls that go through are utilizing today’s voice and data transport of choice, Session Initiation Protocol (SIP). If you have to dial a 1 or a 9 before you make a phone call, you might as well be using smoke signals to communicate. Now ready for prime time, SIP has opened the floodgates for small to mid-sized businesses to benefit from greater business applications, reduced costs, and enhanced efficiency.
SIP is an Internet-based protocol that is enabling an unseen level of flexibility to end-users. Similar to the way Apple’s iPhone redefined what we expect from our cell phone’s functionality, SIP is on the leading edge of Unified Communications. The convergence of voice and data onto the same network has forced the demand in the marketplace for a single solution. SIP is the “missing link” required to connect these two networks and the cost justifications are supporting this transition.
What makes SIP so special?
In simple terms, SIP supports any form of real-time communication regardless of whether the content is voice, video, instant messaging, or a collaboration application. Additionally, SIP enables users to inform others of their status, their availability, and how they can be contacted before communication is even initiated. Due to the nature of IP communications, these benefits often cost justify and provide business owners the return on investment they need to run their businesses efficiently and effectively.
SIP grows up…
SIP is no longer in its infancy. According to Frost & Sullivan, SIP trunks will increase from 950,000 in 2006 to about 14.52 million in 2012. The early majority is beginning to see SIP’s value and adoption is increasing at an accelerating rate. The core reason SIP is here to stay is because it’s simple. Rather than having to track, analyze and spend money managing several different streams of communication, SIP gives businesses a single transport to focus on. A few years ago the market didn’t have the capability to properly support SIP, but technology has evolved.
For most companies, the transition to SIP will come with all new technology including a phone system containing all of the latest applications that drive profitability, employee productivity and competitive advantages. By eliminating traditional phone lines and turning to SIP, the ROI for new equipment comes in a matter of months rather than years. With the recent AT&T statement advising the federal government to move away from "plain-old telephone service", known in the industry as POTS and the Public Switched Telephone Network (PSTN), SIP is eventually inevitable for all businesses. So the question becomes why not benefit from SIP now and gain a leg up on the competition, instead of waiting for the train to pass you by later. The SIP train is here… all aboard.
ABOUT PHONES PLUS, INC.
Since 1981, Phones Plus has committed to establishing lasting business relationships with our clients. Phones Plus offers innovative voice, video, and data networking solutions that increase our clients’ profitability and gives them a competitive advantage in their marketplace.
Phones Plus recognizes the critical need for a communications company that combines leading technology with top-quality service and support.
Our mission is to provide exceptional value through managed services that eliminate technological obsolescence, ensure a fixed cost for our business partners, and maximize the profits, productivity, image, and competitive advantage of those partners. Highly trained and motivated professionals give you measurable results.
the Industry Off Its Feet…
NEW BERLIN, WI – August 31, 2010 – Recent developments in technology have rapidly changed the way companies are communicating to their employees, customers and business partners. How can you tell? Try dialing an outside line beginning with the area code or the number first. Those calls that go through are utilizing today’s voice and data transport of choice, Session Initiation Protocol (SIP). If you have to dial a 1 or a 9 before you make a phone call, you might as well be using smoke signals to communicate. Now ready for prime time, SIP has opened the floodgates for small to mid-sized businesses to benefit from greater business applications, reduced costs, and enhanced efficiency.
SIP is an Internet-based protocol that is enabling an unseen level of flexibility to end-users. Similar to the way Apple’s iPhone redefined what we expect from our cell phone’s functionality, SIP is on the leading edge of Unified Communications. The convergence of voice and data onto the same network has forced the demand in the marketplace for a single solution. SIP is the “missing link” required to connect these two networks and the cost justifications are supporting this transition.
What makes SIP so special?
In simple terms, SIP supports any form of real-time communication regardless of whether the content is voice, video, instant messaging, or a collaboration application. Additionally, SIP enables users to inform others of their status, their availability, and how they can be contacted before communication is even initiated. Due to the nature of IP communications, these benefits often cost justify and provide business owners the return on investment they need to run their businesses efficiently and effectively.
SIP grows up…
SIP is no longer in its infancy. According to Frost & Sullivan, SIP trunks will increase from 950,000 in 2006 to about 14.52 million in 2012. The early majority is beginning to see SIP’s value and adoption is increasing at an accelerating rate. The core reason SIP is here to stay is because it’s simple. Rather than having to track, analyze and spend money managing several different streams of communication, SIP gives businesses a single transport to focus on. A few years ago the market didn’t have the capability to properly support SIP, but technology has evolved.
For most companies, the transition to SIP will come with all new technology including a phone system containing all of the latest applications that drive profitability, employee productivity and competitive advantages. By eliminating traditional phone lines and turning to SIP, the ROI for new equipment comes in a matter of months rather than years. With the recent AT&T statement advising the federal government to move away from "plain-old telephone service", known in the industry as POTS and the Public Switched Telephone Network (PSTN), SIP is eventually inevitable for all businesses. So the question becomes why not benefit from SIP now and gain a leg up on the competition, instead of waiting for the train to pass you by later. The SIP train is here… all aboard.
ABOUT PHONES PLUS, INC.
Since 1981, Phones Plus has committed to establishing lasting business relationships with our clients. Phones Plus offers innovative voice, video, and data networking solutions that increase our clients’ profitability and gives them a competitive advantage in their marketplace.
Phones Plus recognizes the critical need for a communications company that combines leading technology with top-quality service and support.
Our mission is to provide exceptional value through managed services that eliminate technological obsolescence, ensure a fixed cost for our business partners, and maximize the profits, productivity, image, and competitive advantage of those partners. Highly trained and motivated professionals give you measurable results.
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